This Privacy Policy outlines how your personal information is gathered, utilized, and disclosed when you visit or make a purchase from Dream House Furnishings Ltd.’s website (the “Site”). Dream House Furnishings collects information when you place an order, which is used to provide products and services, fulfil contracts, and deliver requested information. Third-party delivery services may receive your name, address, and contact details to ensure product delivery. The collected information is retained for 2 years, after which inactive accounts are archived. Upon request, your information can be anonymized. Communication through the website's chat function is stored securely by a third-party provider for 12 weeks. If you request a service or repair, your name and address details are shared with a third party solely for the repair service. When providing information about others, ensure their understanding and consent for data usage.

Why do we gather this data and how do we utilize it?
The Order Information we collect is mainly used to process orders placed on the website, handle payment details, organize shipping, and provide order confirmations and invoices. Moreover, this information is utilized to communicate with you, assess orders for potential risks or fraud, and send you relevant information or advertisements based on your preferences. The Device Information collected helps in identifying and preventing risks and fraud, enhancing the website, generating analytics on customer interactions, and evaluating the effectiveness of marketing campaigns.

European residents 
As a European resident, you have the right to access, correct, update, or delete your personal information held by us at Dream House Furnishings Ltd. If you wish to exercise this right, please contact us using the details provided below. It's important to know that we process your information to fulfil contracts with you or for our legitimate business interests. Furthermore, your information may be transferred outside of Europe to countries like Canada and the United States.

Once you make a purchase on the website, Dream House Furnishings Ltd will hold onto your Order Information for record-keeping purposes unless you request us to remove this data.

If you have any queries or worries about how Dream House Furnishings Ltd handles your personal data, feel free to reach out to us through our website or via email at sales@dreamhousefurnishingsltd.co.uk. In case you are dissatisfied with how we manage your personal information; you have the option to escalate your concern to the Information Commissioner's Office.